We are seeking a motivated and experienced Home Care Team Leader to provide hands-on leadership, mentoring, and support to our community-based carer workforce in Batemans Bay.

This field-based role ensures carers are well supported, confident in their practice, and delivering consistent, high-quality care services to clients in their homes. You will act as a key link between carers and management, helping strengthen team capability, performance, and wellbeing.

Key Responsibilities

• Provide day-to-day leadership, guidance, and support to Home Care carers in the region
• Mentor and coach staff to deliver safe, high-quality, person-centred care
• Support onboarding and “buddy” training for new carers
• Identify skill gaps and support learning and development opportunities
• Assist with performance conversations and low-level performance management
• Support recruitment activities and workforce planning as required
• Monitor incidents, hazards, and infection prevention practices in line with policy
• Ensure accurate and timely care documentation and reporting
• Support return-to-work and workers compensation processes in collaboration with management
• Step in to assist with care delivery during operational needs or staff absence
• Promote a positive, engaged, and respectful team culture across the region
• Ensure medication assistance practices comply with legislation and organisational policy