We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organization has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.
Job Description
Join Goodwin and play a pivotal role in delivering personalised, clinically informed care that empowers older Australians to live safely and independently at home.
We are seeking an experienced and compassionate Clinical Care Manager (Clinical Care Partner) to provide clinical leadership, case management and care coordination across our Home Care services. This is an exciting opportunity for a Registered Nurse or Allied Health professional who is passionate about person-centred care, quality outcomes and leading others.
About the Role
Reporting to the Home Care Nurse Consultant, the Clinical Care Partner leads personalised care planning and oversees the safe delivery of services for a portfolio of clients.
You will work closely with clients, families, Care Partners, Team Leaders and healthcare providers to ensure care remains responsive, compliant and aligned to each client’s goals.
Desired Skills and Experience
Key Responsibilities
Clinical Assessment & Care Planning
Conduct comprehensive client assessments covering physical, cognitive and psychosocial needs
Develop personalised care plans aligned to goals, preferences and cultural considerations
Review and approve care plans developed by Care Partners
Monitor for health deterioration and coordinate timely interventions or referrals
Reassess and update care plans as needs or funding arrangements change
Care Coordination & Leadership
Coordinate services with GPs, specialists, allied health providers and internal teams
Support clients to navigate My Aged Care, Home Care Packages and Support at Home programs
Provide leadership, coaching and clinical guidance to Care Partners
Support Team Leaders to monitor Home Care Support Workers and safe service delivery
Manage purchases of prescribed aids and equipment
Client & Family Support
Educate clients and families on care plans, service agreements and available supports
Promote culturally safe, inclusive and trauma-informed care
Assist with future care planning and changing support needs
Governance, Quality & Compliance
Maintain accurate documentation and clinical records
Participate in case reviews, audits and continuous improvement initiatives
Manage complaints, incidents and risk escalations appropriately
Support compliance with aged care standards and regulatory requirements
About You
You are clinically capable, relationship-focused and thrive in a fast-paced environment where no two days are the same.
Essential Requirements
Tertiary qualifications with current AHPRA registration as a Registered Nurse or relevant Allied Health discipline in Australia
Current driver’s licence and access to a comprehensively insured vehicle for work use
Strong clinical assessment and case management capability
Experience supporting older people living at home
Strong knowledge of ageing, dementia and behaviour support strategies
Excellent communication, stakeholder engagement and problem-solving skills
Strong organisational and time management skills
High level computer literacy including Microsoft Office
Desirable
Minimum 3 years’ experience in a similar role
Additional specialty qualifications relevant to community or aged care
Strong relationships across medical, allied health and community networks
Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. We are committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.
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